Frequently Asked Questions:
Have some questions about our Timeraiser program? Check out our substantial FAQs
Online Registration
Will I get a paper ticket?
Let’s save trees! After you register online your name will automatically be on our list. Just check in at the Registration Desk and they’ll have your personalized Welcome Kit ready.
Can I pay online by cash or cheque?
No, we can only take online payments through paypal, credit cards or corporate code.
Will there be tickets at the door?
It’s likely the tickets will sell out before the night of the Timeraiser so it’s best to buy tickets early. We have a maximum capacity at each Timeraiser.
When can I start buying tickets?
Tickets will be on sale 6 weeks before the date of the Timeraiser.
Why should I have to pay money to go to a Timeraiser so I can volunteer?
Great point! And we wish we didn't have to charge a penny. However, we do have hard costs that fundraising cannot cover.
So where does the $20 go?
The registration fee will cover our event costs.
If my company supports volunteer activities, can they pay for my ticket?
Yes. Please have the appropriate person at your company contact us a.s.a.p.. We will then issue a code that you can enter on the website during the registration process.
Do I get a tax receipt for the ticket?
No. All proceeds from the ticket are associated off-set entertainment costs which are not related to our charitable purposes.
What if I can't afford the ticket?
Framework's core mandate is the inclusiveness for everyone in our target demographic. Please contact us to outline your situation and the Executive Committee will review each submission on a case by case basis. This process will be done in total confidence.
What if I buy a ticket but have to cancel last minute?
Sorry, no refunds are allowed; however, there are two options. Option one is to send a friend. Just contact the Timeraiser office and explain the situation and MAKE CHANGES to your registration page in advance of the event. Alternatively, we will consider your payment a donation and provide you with a $20 tax receipt. This only will be carried out by you emailing us prior to the Timeraiser.
Why do I shortlist agencies at the Timeraiser?
After the Timeraiser we’ll forward your contact information to the agencies you selected to help you follow up with them (we’ll only forward your info to those agencies you selected).It's a busy night, too, so it's easy to forget who you spoke with and where you're stoked to start volunteering.
Do I have to volunteer with the agencies that I shortlist before the Timeraiser?
No, this list can change at any time before, during and after the Timeraiser.
Let’s save trees! After you register online your name will automatically be on our list. Just check in at the Registration Desk and they’ll have your personalized Welcome Kit ready.
Can I pay online by cash or cheque?
No, we can only take online payments through paypal, credit cards or corporate code.
Will there be tickets at the door?
It’s likely the tickets will sell out before the night of the Timeraiser so it’s best to buy tickets early. We have a maximum capacity at each Timeraiser.
When can I start buying tickets?
Tickets will be on sale 6 weeks before the date of the Timeraiser.
Why should I have to pay money to go to a Timeraiser so I can volunteer?
Great point! And we wish we didn't have to charge a penny. However, we do have hard costs that fundraising cannot cover.
So where does the $20 go?
The registration fee will cover our event costs.
If my company supports volunteer activities, can they pay for my ticket?
Yes. Please have the appropriate person at your company contact us a.s.a.p.. We will then issue a code that you can enter on the website during the registration process.
Do I get a tax receipt for the ticket?
No. All proceeds from the ticket are associated off-set entertainment costs which are not related to our charitable purposes.
What if I can't afford the ticket?
Framework's core mandate is the inclusiveness for everyone in our target demographic. Please contact us to outline your situation and the Executive Committee will review each submission on a case by case basis. This process will be done in total confidence.
What if I buy a ticket but have to cancel last minute?
Sorry, no refunds are allowed; however, there are two options. Option one is to send a friend. Just contact the Timeraiser office and explain the situation and MAKE CHANGES to your registration page in advance of the event. Alternatively, we will consider your payment a donation and provide you with a $20 tax receipt. This only will be carried out by you emailing us prior to the Timeraiser.
Why do I shortlist agencies at the Timeraiser?
After the Timeraiser we’ll forward your contact information to the agencies you selected to help you follow up with them (we’ll only forward your info to those agencies you selected).It's a busy night, too, so it's easy to forget who you spoke with and where you're stoked to start volunteering.
Do I have to volunteer with the agencies that I shortlist before the Timeraiser?
No, this list can change at any time before, during and after the Timeraiser.
About the Night of the Timeraiser
Is there a dress code? What should I wear?
It’s a really fun, eclectic crowd. Some people are pretty formal and others are dressed very comfortable. We typically classify it as “Saturday Night Casual”. The biggest thing is it’s a concrete floor, so careful about footwear.
What if I arrive late?
The Timeraiser is a time sensitive event. However, the registration table will be open until 9:00 pm.
Is there a cash bar? And what about food?
Yes. Proper ID is required. Light snacks will be served.
It’s a really fun, eclectic crowd. Some people are pretty formal and others are dressed very comfortable. We typically classify it as “Saturday Night Casual”. The biggest thing is it’s a concrete floor, so careful about footwear.
What if I arrive late?
The Timeraiser is a time sensitive event. However, the registration table will be open until 9:00 pm.
Is there a cash bar? And what about food?
Yes. Proper ID is required. Light snacks will be served.
Bidding on Artwork
Why is there a maximum bid?
Our hope is that people have a really positive volunteer experience and continue to volunteer even after the 12 month pledge period. So maxing out at 125 hours is a challenge but will ensure people don’t burn out.
Do I have to bid on art?
No. However we would still encourage you to take a look at what is available.
How do I bid on artwork?
After you’ve found some matches with agencies and checked them off on your Welcome Card, be sure to hand the Welcome Card back to the Registration Table volunteers. At this time you’ll receive your Boarding Passes – this indicates you are eligible to bid on artwork. When the auction starts at 9:00pm, you can begin writing your name on the silent auction bid sheets. You must bid in 5 hour increments starting at 25 hours. See the next question “How do I win artwork?” for more information about winning and finishing the bidding process.
How do I win artwork?
There are 2 ways to win artwork:
Can I win more than 1 piece?
You can bid on more than 1 piece, but only have 1 successful bid. The Timeraiser Volunteers at Master Control will make sure there are no duplicate winners.
How do I know if I’ve won artwork?
After tallying the results the Emcee will announce and display the names of all the winner. This takes place around 10:30pm
Is artwork linked to 1 specific agency?
No, you can bid on whichever pieces you like (but can only win 1!) and volunteer with whichever organizations with which you find a match.
If I win a piece, when will I get my artwork?
We’ll present you with your artwork at the following Timeraiser when you’ve successfully completed your pledge.
Our hope is that people have a really positive volunteer experience and continue to volunteer even after the 12 month pledge period. So maxing out at 125 hours is a challenge but will ensure people don’t burn out.
Do I have to bid on art?
No. However we would still encourage you to take a look at what is available.
How do I bid on artwork?
After you’ve found some matches with agencies and checked them off on your Welcome Card, be sure to hand the Welcome Card back to the Registration Table volunteers. At this time you’ll receive your Boarding Passes – this indicates you are eligible to bid on artwork. When the auction starts at 9:00pm, you can begin writing your name on the silent auction bid sheets. You must bid in 5 hour increments starting at 25 hours. See the next question “How do I win artwork?” for more information about winning and finishing the bidding process.
How do I win artwork?
There are 2 ways to win artwork:
- If the piece DOES NOT reach the maximum bid of 125 hours, then the winner is the person who has the last bid.
- If the piece DOES reach 125 hrs anyone can ‘match’ that max bid. To match the bid, simply place your bid card in the designated envelope. Anyone who wants to do 125 volunteer hours for that piece of artwork is eligible to put their bid card in the envelope. In this case there will be a random draw at 10:00pm when the art auction ends.
Can I win more than 1 piece?
You can bid on more than 1 piece, but only have 1 successful bid. The Timeraiser Volunteers at Master Control will make sure there are no duplicate winners.
How do I know if I’ve won artwork?
After tallying the results the Emcee will announce and display the names of all the winner. This takes place around 10:30pm
Is artwork linked to 1 specific agency?
No, you can bid on whichever pieces you like (but can only win 1!) and volunteer with whichever organizations with which you find a match.
If I win a piece, when will I get my artwork?
We’ll present you with your artwork at the following Timeraiser when you’ve successfully completed your pledge.
Completing your Pledge
How do I contact my agencies?
Please feel free to contact agencies directly about their volunteer opportunities. While each agency did receive a list of people who provided us with a confirmation page of their top selections, we encourage you to be proactive and assertive with finding a place to give your time.
Do volunteers have to complete their pledge at 1 agency?
No. Timeraiser volunteers, especially those who win art, are encouraged to spread their hours among several agencies throughout the year.
I can't seem to get a good match with volunteer agency. What do I do?
We've partnered with the Volunteer Centre in your city. They can help connect you with hundreds of other agencies across the city looking for help.
How are the hours tracked?
Framework works on the honor system. Timeraiser participants can create a profile and log their hours using our easy online portal www.civicfootprint.ca
What counts as volunteer hours?
Many things count towards your pledge: All things relating to making initial contact and training with one of more agencies (via email, phone or in person) - this effort counts! You can log your hours in increments of 15 minutes. Travel time - the time it takes you to travel to and from your agency counts toward your volunteer pledge, up to a 1 hour maximum per volunteer activity. All correspondence you have with an agency, reading that you do on your own time to prepare for the role. The golden rule we use is the “Grandma rule” - if you can tell your Grandma what you’re doing to volunteer and she doesn’t wince, it counts! If she winces, it probably doesn’t count.
Can you volunteer and record hours for any Timeraiser agency?
Yes. If one of the agencies you initially selected is not working out for whatever reason, please feel free to contact another one on our website. Make sure that you choose an agency that leverages the skills you want to use and your interest in the community group. If you cannot find an organization, contact us and we will help direct you to other opportunities.
I haven't heard back from an agency. What do I do?
We can help. If you are unable to contact your agency then please contact us. While we are not a volunteer centre, we can try to direct you to another agency.
Will my privacy be protected? Yes. We will not share your information under any circumstance. No personal information is sold or transferred to any third party. However, you will receive monthly email communication and 3 or more phone calls from team Framework to check in on your volunteer experience.
Additionally, any information you provide in our survey questions are reported in aggregate.
I'm not able to attend, are there other ways to get involved?
We encourage you to explore other options such as the Volunteer Centre in your city, or Boardmatch (www.boardmatch.org). At the heart of it we are encouraging a generation to get involved!
Please feel free to contact agencies directly about their volunteer opportunities. While each agency did receive a list of people who provided us with a confirmation page of their top selections, we encourage you to be proactive and assertive with finding a place to give your time.
Do volunteers have to complete their pledge at 1 agency?
No. Timeraiser volunteers, especially those who win art, are encouraged to spread their hours among several agencies throughout the year.
I can't seem to get a good match with volunteer agency. What do I do?
We've partnered with the Volunteer Centre in your city. They can help connect you with hundreds of other agencies across the city looking for help.
How are the hours tracked?
Framework works on the honor system. Timeraiser participants can create a profile and log their hours using our easy online portal www.civicfootprint.ca
What counts as volunteer hours?
Many things count towards your pledge: All things relating to making initial contact and training with one of more agencies (via email, phone or in person) - this effort counts! You can log your hours in increments of 15 minutes. Travel time - the time it takes you to travel to and from your agency counts toward your volunteer pledge, up to a 1 hour maximum per volunteer activity. All correspondence you have with an agency, reading that you do on your own time to prepare for the role. The golden rule we use is the “Grandma rule” - if you can tell your Grandma what you’re doing to volunteer and she doesn’t wince, it counts! If she winces, it probably doesn’t count.
Can you volunteer and record hours for any Timeraiser agency?
Yes. If one of the agencies you initially selected is not working out for whatever reason, please feel free to contact another one on our website. Make sure that you choose an agency that leverages the skills you want to use and your interest in the community group. If you cannot find an organization, contact us and we will help direct you to other opportunities.
I haven't heard back from an agency. What do I do?
We can help. If you are unable to contact your agency then please contact us. While we are not a volunteer centre, we can try to direct you to another agency.
Will my privacy be protected? Yes. We will not share your information under any circumstance. No personal information is sold or transferred to any third party. However, you will receive monthly email communication and 3 or more phone calls from team Framework to check in on your volunteer experience.
Additionally, any information you provide in our survey questions are reported in aggregate.
I'm not able to attend, are there other ways to get involved?
We encourage you to explore other options such as the Volunteer Centre in your city, or Boardmatch (www.boardmatch.org). At the heart of it we are encouraging a generation to get involved!
Agencies
Where do I find the agency contact information after the Timeraiser?
Click here to access all the agency rep contact information from each Timeraiser city. At the top of the first page are the links to each city, just click on the correct city you attended the Timeraiser in and you will see all the agencies that attended and their primary contact information.
How much does it cost an agency to participate at the Timeraiser?
$0. However, the Agency Partnership Plan requires a certain amount of time commitment.
Does Timeraiser conduct screening of potential volunteers?
No. Just like we don't interfere with your volunteer management program, we do not conduct any screening of volunteers. However, Timeraiser provides a number of helpful tools, programs and resources to help better prepare potential volunteers. The ultimate decision for a volunteer match is left up to you and the volunteer.
How many people can an agency expect to engage at the Timeraiser? Some agencies receive interest from 35+ participants others receive only 1 or 2. On average agencies have about 12 responses from volunteers; some with great potential and others that are not. The biggest thing to keep in mind is it’s often the quality of the volunteers that will best serve your agency, not quantity.
Why do you limit the number of agencies that can participate?
We have space restrictions at each venue where Timeraisers are hosted. We also keep the ratio of volunteers to agencies at about 10:1. This maximizes the level of quality conversations for both volunteers and agencies.
Why do we have to submit an application?
During the selection process, we can ensure-based on the submissions-that the Timeraiser is presenting a variety of agency types and volunteer opportunities.
How do you outreach to attract participants? We have a comprehensive media and awareness plan. The focus is on peer-to-peer and corporate outreach. You will receive an awareness package before the Timeraiser to help spread the word to your personal and professional networks. Contact us at the Timeraiser office if you’d like more information.
What materials do I bring to the Timeraiser?
We produce a variety of materials and will have them ready for you when you arrive at the Timeraiser. We ask agencies to please only bring business cards and leave the rest to us – we’ll have posters and handouts created based on information you give us. We do this to make sure that all agencies, big and small, are on the same playing field.
Can we bring more than 2 agency representatives?
There is limited space at each Timeraiser so we ask agencies to send just 2 representatives.
Click here to access all the agency rep contact information from each Timeraiser city. At the top of the first page are the links to each city, just click on the correct city you attended the Timeraiser in and you will see all the agencies that attended and their primary contact information.
How much does it cost an agency to participate at the Timeraiser?
$0. However, the Agency Partnership Plan requires a certain amount of time commitment.
Does Timeraiser conduct screening of potential volunteers?
No. Just like we don't interfere with your volunteer management program, we do not conduct any screening of volunteers. However, Timeraiser provides a number of helpful tools, programs and resources to help better prepare potential volunteers. The ultimate decision for a volunteer match is left up to you and the volunteer.
How many people can an agency expect to engage at the Timeraiser? Some agencies receive interest from 35+ participants others receive only 1 or 2. On average agencies have about 12 responses from volunteers; some with great potential and others that are not. The biggest thing to keep in mind is it’s often the quality of the volunteers that will best serve your agency, not quantity.
Why do you limit the number of agencies that can participate?
We have space restrictions at each venue where Timeraisers are hosted. We also keep the ratio of volunteers to agencies at about 10:1. This maximizes the level of quality conversations for both volunteers and agencies.
Why do we have to submit an application?
During the selection process, we can ensure-based on the submissions-that the Timeraiser is presenting a variety of agency types and volunteer opportunities.
How do you outreach to attract participants? We have a comprehensive media and awareness plan. The focus is on peer-to-peer and corporate outreach. You will receive an awareness package before the Timeraiser to help spread the word to your personal and professional networks. Contact us at the Timeraiser office if you’d like more information.
What materials do I bring to the Timeraiser?
We produce a variety of materials and will have them ready for you when you arrive at the Timeraiser. We ask agencies to please only bring business cards and leave the rest to us – we’ll have posters and handouts created based on information you give us. We do this to make sure that all agencies, big and small, are on the same playing field.
Can we bring more than 2 agency representatives?
There is limited space at each Timeraiser so we ask agencies to send just 2 representatives.
Artists
Do you pay for artwork? Yes we pay fair market value up to $800 per piece.
What type of art do you select? We select pieces of visual artwork that will appeal to the target demographic – young professionals in their 20s and 30s who will display it in their homes and offices. All mediums of visual art are accepted (i.e., photography, oils, acrylics, sculptures, etc.)
When will I be notified if my piece is selected?
All artists who submit an application will be notified 1 week after the deadline.
Will I get a tax receipt?
No, since you’re not donating your work we won’t give charitable tax receipts.
Does my piece need to be framed?
Yes, the $800 we pay for artwork includes framing.
What happens to artwork after the Timeraiser?
Artwork will be displayed in the offices of our corporate partners during the 12 months after a Timeriaser. It will then be proudly displayed in a volunteer’s home or office.
Can I submit to more than 1 Timeraiser?
You can, but selection committees do give priority to local artists.
Who sits on the art selection jury?
It varies from city to city, but consists of Timeraiser volunteers and members of the local art community.
What type of art do you select? We select pieces of visual artwork that will appeal to the target demographic – young professionals in their 20s and 30s who will display it in their homes and offices. All mediums of visual art are accepted (i.e., photography, oils, acrylics, sculptures, etc.)
When will I be notified if my piece is selected?
All artists who submit an application will be notified 1 week after the deadline.
Will I get a tax receipt?
No, since you’re not donating your work we won’t give charitable tax receipts.
Does my piece need to be framed?
Yes, the $800 we pay for artwork includes framing.
What happens to artwork after the Timeraiser?
Artwork will be displayed in the offices of our corporate partners during the 12 months after a Timeriaser. It will then be proudly displayed in a volunteer’s home or office.
Can I submit to more than 1 Timeraiser?
You can, but selection committees do give priority to local artists.
Who sits on the art selection jury?
It varies from city to city, but consists of Timeraiser volunteers and members of the local art community.
